Customer Reviews

Rated 5-Stars On Google, Thumbtack, & Facebook

Google Rating
5.0
Based on 53 reviews
Facebook Rating
5.0
Based on 18 reviews
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Google Rating
5.0
Based on 53 reviews
Facebook Rating
5.0
Based on 18 reviews
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Lacy Mills
Lacy Mills
17:58 10 Jun 21
Very quick and efficient! Also helped explain where we had more build up and how to keep from having gutters blocked in the future. Very professional.
Jared Thornton
Jared Thornton
15:18 31 May 21
Neil and Ashton were great. Responsive and considerate. Cleared out all of my underground gutter drains and helped resolve an issue with their location. Thank you!!
Doug Register
Doug Register
15:32 29 May 21
Neil, Ashton, and Jeremy were awesome guys to work with on our gutter installation! Very curteous, punctual, and high quality work! Thank you again guys! Will recommend them for sure!
pat landers
pat landers
19:02 26 May 21
These guys are great. Quick to reply and quick to get the work done. Extremely polite and clean would not hesitate to recommend to anyone looking for a reliable gutter professional
David
David
16:15 26 May 21
Prompt and dependableMy home needed gutter guards. The team came out and gave a competitive estimate arrived early for the estimate and early for the work. They even worked the installation in a light rain. They appeared very knowledgeable and ethical in our dealings
Eric Knuth
Eric Knuth
14:28 24 May 21
It was a pleasure having these folks do our new gutters. I waited until after a significant rainfall to post an opinion. The changes in drainage worked, and saved a little money.Knowledgeable, honest, a fair price , and pride in their work. Thanks.
Louis Tellez Jr
Louis Tellez Jr
13:41 24 May 21
Hamilton Hickman
Hamilton Hickman
00:59 21 May 21
I would highly recommend this company. Neil was very knowledgeable and personable. Clean-up after gutter cleaning was immaculate.
Vince Hornung
Vince Hornung
23:41 20 May 21
Ronald Edwards
Ronald Edwards
15:54 17 May 21
Great crew who does a professional job at a very reasonable price. 2nd time to use them and will call them again when needed. Thanks Neil.
Eli Efird
Eli Efird
00:43 07 May 21
Savanna Herbert
Savanna Herbert
02:40 06 May 21
Professional and courteous. Everyone who showed up to install was very professional. They did exceptional work and in a timely manner. Very reasonable price and quick turnaround. Would HIGHLY recommend.
Rhonda Bertalotto
Rhonda Bertalotto
19:10 30 Apr 21
Chappell Gutter is definitely a 5 star+ business. Very pleased with Neil and Jeremy for the work they did. Will have them come back out in December.
Tony Gagliardo
Tony Gagliardo
13:47 29 Apr 21
These guys were great! Honest, fair and extremely professional. Did a great job with gutter cleaning and installing the gutter guard. Highly recommend.
Kimberly Ratcliff
Kimberly Ratcliff
13:47 28 Apr 21
I was so impressed with every aspect of my service from Chappell. Their email/text based estimating, appointment scheduling, and invoicing system is very efficient, and their responsiveness to email was awesome. Neil was able to coordinate approvals from multiple owners in our townhome community and he and his team did a great job. Their work ethic and communication are outstanding!
Kelly Boyd
Kelly Boyd
13:36 12 Apr 21
Communication was excellent! We received a very timely quote which we approved online. The work was completed as scheduled. We were very pleased and would definitely use them again.
Mark Kertok
Mark Kertok
22:17 08 Apr 21
Andrew Goad
Andrew Goad
01:14 25 Mar 21
Neil was informative and very helpful in fixing my downspout. 10/10 would recommend.
Dan Massingill
Dan Massingill
18:41 19 Mar 21
Organized, respectful, honorable guys. Will be calling upon Neil again.
Rick Dhooghe
Rick Dhooghe
19:12 10 Mar 21
Alicia Bedwell
Alicia Bedwell
01:19 09 Mar 21
Neil is very knowledgeable and extremely hard working. He and his team are reliable, proactive, honest and his prices are fair. I would highly recommend this company and plan to use him again in the future.
Jared Sholk
Jared Sholk
00:40 09 Mar 21
They did a phenomenal job. Very pleased.
Franny Fry
Franny Fry
16:29 24 Feb 21
Great experience working with Neil every time I have needed his services.
John Guenther
John Guenther
00:38 19 Feb 21
Great experience. Super fast service. Had to have a gutter repaired same day and he was the only person answering the phone. I will use again in the spring to clean gutters. Highly recommend.
Arlene Timpson Wise
Arlene Timpson Wise
19:38 26 Jan 21
Neil did a great job. He answered all of my questions and was very thorough with the work and the cleanup. I will definitely be using the service again.
Holly VanWinkle
Holly VanWinkle
17:08 29 Dec 20
Professional, personalized service. Highly recommend!
Luiz Chavez
Luiz Chavez
18:03 08 Dec 20
Jim Dobbs
Jim Dobbs
17:11 08 Dec 20
Bruce Beasley
Bruce Beasley
15:17 08 Dec 20
Did a outstanding job. Highly recommended!!
Ben Schmidt
Ben Schmidt
16:43 01 Dec 20
Troy King
Troy King
04:06 25 Nov 20
great service, fast, timely, reliable, and proactive.

will be back in the spring!
Mario Palermo
Mario Palermo
16:11 19 Nov 20
Excellent customer service. Job performed on schedule and completed as expected. Also provided helpful recommendations to prevent any major issues with downspouts in the near future. I highly recommend their services.
Ray Kilmer
Ray Kilmer
17:27 18 Nov 20
I would highly recommend Chappell Gutter Cleaning because I like how they work. They do a great job, are very professional and friendly. I know when they are done it will be done correctly. They are fair and honest and that is why I give them 5 out of 5 stars.

Ray K
Shonna Enzio
Shonna Enzio
16:23 18 Nov 20
Neil and his team are the most professional, kind, trustworthy people. He came to clean the gutters and left a friend. As far as the gutters go, mine were in aweful shape. I had a tree growing out of them. He removed the covers, power washed, and fixed all the missing connections and even cleaned up afterwards. You can not go wrong with Neil!
Linda Epperson
Linda Epperson
15:11 18 Nov 20
Great job. Efficient, reliable and great prices!
Amy Doebele
Amy Doebele
22:57 17 Nov 20
Cleaned up and repaired the gutters. Fast and professional service!
Denise Rodriguez
Denise Rodriguez
03:18 17 Nov 20
Kimberly Steed
Kimberly Steed
15:16 09 Nov 20
Tracy Fancher
Tracy Fancher
00:31 05 Nov 20
Did great work for me! Responded quickly. Fast, friendly & efficient services. Very reasonable prices! A great value & will definitely use again!
Kimberly M
Kimberly M
01:55 02 Nov 20
Scott Holland
Scott Holland
00:21 25 Oct 20
Promo, professional service, with reasonable pricing
Scott Holland
Scott Holland
16:14 22 Oct 20
Great service, very thorough and cleaned the work areas really well.
Brian Caldwell
Brian Caldwell
00:24 22 Oct 20
Erin Parker
Erin Parker
18:45 08 Oct 20
The guys were professional, communicative, on time, super efficient and did awesome work! Will definitely be calling them again.
Leslie Coberly
Leslie Coberly
23:33 05 Oct 20
Steve Lott
Steve Lott
23:19 05 Oct 20
They did a great job, everything looked great. They were able to answer all my questions and got me set up to get it even cheaper in the future. 10/10 definitely recommend.
Paula Scott
Paula Scott
21:35 05 Oct 20
Excellent job of cleaning and maintaining our gutters. We're starting their seasonal cleaning service and are thrilled to be able to hand this hazardous chore to someone that does it so well!
Robert Tampa
Robert Tampa
13:00 03 Oct 20
Elizabeth Zimmer Wilson
Elizabeth Zimmer Wilson
01:37 01 Oct 20
Neil and Hannah were hard-working and so kind to the kids and dogs in my yard while they worked!
Carol Bering Adam
Carol Bering Adam
19:55 03 Sep 20
Prompt, thorough work, reasonably priced. Neil is very friendly and professional.
Ellen Schiro
Ellen Schiro
21:40 01 Sep 20
After searching Google for a gutter cleaning service, my husband and I noticed Gutter Cleaning NWA had a five star rating. After calling Neil at the company, we agree they are truly a five star business. Neil was very professional, knowledgeable, and thoroughly explained what he needed to do to complete the job. He was prompt and worked diligently to completion of the job. His price was very fair. We will definitely call again next year when the gutters need cleaning.
Sara McFerrin
Sara McFerrin
21:08 28 Aug 20
Arrived on time and was very professional! Neil came out to clean the gutters on the house my boyfriend and I just purchased which had so much build up from years of being neglected. My boyfriend and I were very pleased with the outcome and would definitely use his services again! Very thorough and knowledgeable and provided great service. Was also very respectful of social distancing measures! Highly recommend!
Ralph Williams
Ralph Williams
16:18 09 Aug 20
Great Job. Worked through rain to finish cleaning on time.
Mary Quinlan Hudson
Mary Quinlan Hudson
15:08 02 Aug 20
Very nice and great work good communication
Jean Heckerman
Jean Heckerman
02:39 29 Jul 20
Neil did a very thorough job and put in a good deal of work on my roof that was covered with limbs, gutters that had trees growing out of them and fixed some of the ones that were loose. Best job I've ever had in cleaning the gutters and roof.
Jeff Bailey
Jeff Bailey
22:59 27 Jul 20
Neil does a great job. Highly recommend. He cleaned our 2nd story garage today and did a very thorough job. He arrived on time and is always professional. This was his second job at our place and we will call him when we need gutter cleaning in the future.Also he observed social distancing measures to be respectful.Thanks for great professional work!
Myrna McGee
Myrna McGee
20:45 23 Jul 20
Wow!! What a great young man!!
He promptly scheduled and told me exactly what he would do and gave me an estimate.
He sent me notices of our agreement, and continued sending messages until the work was finished.
He was very thorough, repairing and sealing leaks on the guttering.
Even agreed to come back and seal one leak that was too wet to do today.
He was very affordable— and did an outstanding job.
There is no way you could be disappointed with his work.
I highly recommend him!!
David Knight
David Knight
19:51 16 Jul 20
I saw this add on Facebook that offered services for a google review. Let me say I was skeptical and didn't expect to hear anything. I was wrong. Their response was almost immediate and answered any follow-up questions I had before the service. Along with that, they were very professional anytime we had any communications. Neil did a great job and went above and beyond expectations. I would add another STAR if I could. Thank you!
Sherrie Stough
Sherrie Stough
17:09 16 Jul 20
Very professional young man! Work was amazing and cleaned up afterward to exactly how the yard was. Highly recommend!
Rick Koretoff
Rick Koretoff
14:05 16 Jul 20
Neil did an amazing job cleaning our gutters! The covers were damaged and years of build up were causing our gutters to be gushing waterfalls. He was able to remove the improperly installed covers, dig out the dirt and twigs, and get our gutters flowing again! He also nailed our gutter back in. All the debris was weighing on the gutters and starting to pull out the nails. Highly recommend his services and we will have him out here again to maintain our gutters!
Karen Bailey
Karen Bailey
13:28 15 Jul 20
Excellent service!Very easy communication with the company and arrived right on time. Neil is very professional and did a great job on our gutters. He was also very respectful of us and wore a mask for social distancing during the virus. I highly recommend this company. I will definitely call them the next time I need gutter cleaning service.Thanks for such a great job!
cathy wilmoth
cathy wilmoth
23:43 12 Jul 20
I was very impressed with his timeliness! I usually have to wait. Neal was very polite and wore a mask while speaking with me. He even found an ants nest and cleared that for me. I appreciated how he asked if it was okay to throw the debris in certain areas. We were very happy and will be using his service again!
Zachary Lee
Zachary Lee
18:01 12 Jul 20
Neil was very professional, on time, and did a fantastic job. 100% fully recommend!
Zandra Mangrum
Zandra Mangrum
14:04 12 Jul 20
Neil is very professional. He is friendly and arrives on time. Best bang for your buck in northwest Arkansas!
Hannah Makale
Hannah Makale
01:59 12 Jul 20
Absolutely amazing service!! Neil is punctual and professional. He went above & beyond and he is local!
Brandy Schneider
Brandy Schneider
00:32 12 Jul 20
Highly recommend. Was quick to respond and got right to us. Locally owned.
Carly George
Carly George
22:50 11 Jul 20
Very prompt, detailed, and affordable. Neil did a great job! Highly recommend this business.
Carly Crowder
Carly Crowder
19:36 11 Jul 20
Neil was super knowledgeable, on time, and had great prices. As being a first time home buyer, he was there to answer all questions I had. Highly recommend this business. Can’t wait to use his services again! Thanks so much!
Doug Ross
Doug Ross
19:51 10 Jul 20
Very professional,friendly, inexpensive, and efficient. I was pleased with the finished product, and highly recommend to any other homeowner.
Derrick Cotton
Derrick Cotton
17:21 10 Jul 20
Very detailed very professional amazing job will definitely use in the future
Melissa Schultz
Melissa Schultz
16:32 10 Jul 20
Amazing young man!! On time, personable!! Quick good work and even did a few extra things for me!! I highly recommend!! Great Rates, New business and locals!!
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