Customer Reviews

A reputation you can trust, but don’t take our word for it.

Michelle Harper
Michelle Harper
15:27 26 Sep 22
Benjamin Landry
Benjamin Landry
17:24 23 Sep 22
Bruce W Miller
Bruce W Miller
18:42 21 Sep 22
Accommodated two requests satisfactorily.
Jerry Poague
Jerry Poague
01:01 10 Sep 22
On time, professional, helpful, responsive, anything you could ask in a contractor.
Osterle Ostfrieslandter
Osterle Ostfrieslandter
16:18 25 Aug 22
I fully recommend Chappell Gutter, Fascia & Soffit!

The people at Chappell are great!! I had my old fascia, soffits, and gutters removed then replaced with new. From original inspection to the end of the job they worked with me on all details, answered questions thoroughly, provided options within the scope of the work, and went above and beyond to make sure it was all done to look great. There was sheet metal wrapping brackets at my roof line and I mentioned that at some point I was going to have all that metal taken off. The Chappell folks said they would do it, no problem, since they would be up working around them anyway! A couple of the brackets were in bad shape under the wrapping so Neil (the business owner) tore off the rotten wood/siding shells and rebuilt new shells that look the same (as close as you can get anyway when dealing with 30+ year old materials and new materials)! Heck, there was an evergreen tree that I was working on getting rid of and I said they could hack away any limbs that were in their way - they cut down the tree for me (with my blessing of course) and drug it down to the back of the yard!! When I say they went above and beyond, I REALLY mean it!! I will recommend them to anyone, and will call them again for any other jobs that they say they can do for me!
Pamela Graney
Pamela Graney
15:15 25 Aug 22
The people at Chappell are great!! I had my old fascia, soffits, and gutters removed then replaced with new. From original inspection to the end of the job they worked with me on all details, answered questions thoroughly, provided options within the scope of the work, and went above and beyond to make sure it was all done to look great. There was sheet metal wrapping brackets at my roof line and I mentioned that at some point I was going to have all that metal taken off. The Chappell folks said they would do it, no problem, since they would be up working around them anyway! A couple of the brackets were in bad shape under the wrapping so Neil (the business owner) tore off the rotten wood/siding shells and rebuilt new shells that look the same (as close as you can get anyway when dealing with 30+ year old materials and new materials)! Heck, there was an evergreen tree that I was working on getting rid of and I said they could hack away any limbs that were in their way - they cut down the tree for me (with my blessing of course) and drug it down to the back of the yard!! When I say they went above and beyond, I REALLY mean it!! I will recommend them to anyone, and will call them again for any other jobs that they say they can do for me!
Matt Mihalka
Matt Mihalka
01:45 27 Jul 22
Neil went above and beyond to make sure that everything was done right. He even identified an issue with our roof which likely saved us some money down the road.
Kevin Stewart Jr.
Kevin Stewart Jr.
18:06 13 Jul 22
I cannot recommend Chappell Gutter, Fascia & Soffit enough. They are my new go-to for any needed roof related repairs.We had an issue with our new home where rain was causing existing boards to rot in a corner. Several other roofing companies refused to work with us because they deemed the project to be too small, but not Chappell. They had us on their schedule with only about a week to wait.The team was incredibly helpful, honest, and trustworthy, and not with just the installation. They ran a full inspection, explain the repair process, and offered tips to avoid future problems.Thank You Chappell Team!
Cecilia Edwards
Cecilia Edwards
21:56 12 Jul 22
G Riggin
G Riggin
16:02 05 Jul 22
This is a great young crew who enjoy their work and the finished product shows that.They completed our work in blistering heat. I definitely recommend them.
Tracey Schmidt
Tracey Schmidt
01:55 28 May 22
Eric Guthrie
Eric Guthrie
04:38 28 Apr 22
I hired this company for new gutters. Everyone I talked to or dealt with was very friendly, knowledgeable and responsive.Thier prices are fair and quality exceeded my expectations. If I e er need gutter service in the future this will be the only company I call. They finished product looks amazing and I was very happy and please to work with them.Thier payment system was an easy process as well.
Seth Thompson
Seth Thompson
01:05 27 Apr 22
Great job completed. Neal and team put the gutters up fast and helped fix some issues with the fascia levels. Will be using next on my garage gutters.
Chris Fithian
Chris Fithian
20:47 13 Apr 22
holly brookhouser
holly brookhouser
02:09 08 Apr 22
Becky Howard
Becky Howard
14:25 18 Mar 22
We highly recommend Chappell Gutter, Fascia & Soffit for gutter and soffit installation, repair, and maintenance. Neil is very professional and knowledgeable and has a trained, hardworking crew. Neil works alongside his crew. He makes certain they are on time and they clean up the site every evening before they leave. Our soffit and fascia was a mess, and it was a big job to replace it all. Our new gutters look great and work great. Neil was very helpful and courteous, and his office assistant was always friendly and available. Neil puts together a very professional estimate and answers all our questions. Call Chappell! You will be very glad you did!
Media WWC
Media WWC
14:10 18 Mar 22
We highly recommend Chappell Gutter, Fascia & Soffit for gutter and soffit installation, repair, and maintenance. Neil is very professional and knowledgeable and has a trained, hardworking crew. Neil works alongside his crew. He makes certain they are on time and they clean up the site every evening before they leave. Our soffit and fascia was a mess, and it was a big job to replace it all. Our new gutters look great and work great. Neil was helpful and courteous, and his office assistant was always friendly and available. Neil puts together a very professional estimate and answers all our questions. Call Chappell! You will be very glad you did!
sivakumar a
sivakumar a
23:30 10 Feb 22
James Walters
James Walters
10:40 09 Feb 22
Ericson Barros
Ericson Barros
14:45 31 Jan 22
WOW!! That’s all I have to say!!!Will definitely be calling you guys back to all my futures customers!Great job!!! ⭐️⭐️⭐️⭐️⭐️
Jocelyne Montes
Jocelyne Montes
00:31 14 Jan 22
Drew Friedman
Drew Friedman
19:15 12 Jan 22
Swift, thorough & professional, Right down the line!
Stacey Sturner
Stacey Sturner
15:02 11 Jan 22
Jim Butenschoen
Jim Butenschoen
12:01 08 Jan 22
Did a great, professional job
Mike Nemesi
Mike Nemesi
20:00 07 Jan 22
Came ahead of schedule!
Charles Killingbeck
Charles Killingbeck
13:20 05 Jan 22
Awesome!!
Michelle Patton
Michelle Patton
23:06 30 Dec 21
Neil did a great job! Did quality work and was through- we will use Chappell Gutters again.
Mark Enlow
Mark Enlow
23:24 29 Dec 21
Great work. Very professional job. Excellent communication. I would highly recommend.
Trump Fan
Trump Fan
23:56 28 Dec 21
Neil and his crew were very professional and hard working. They removed the old fascia, found and replaced all rotten fascia boards before reinstalling the new vinyl fascia and gutters. They also made sure all of the soffit was secured. I am having them back in the spring to power wash the entire house and it is an older 2 story house. Chappell was very reasonably priced and the do very good work
Jim Pope
Jim Pope
18:03 16 Dec 21
The crew arrived when scheduled and did a great job. Cleaned out the gutters first and bagged the debris. Installed the gutter guards and left the site clean.I have used this company on 2 other occasions and have always had over the top service. I would recommend them to anyone needing this service.
Missy Karam Kaza
Missy Karam Kaza
17:59 09 Dec 21
Highly recommend!! They did a fantastic job replacing our gutters and we couldn’t be happier with this company of VERY hard workers.
Brian Sparks
Brian Sparks
03:15 24 Nov 21
Chris Beck
Chris Beck
22:30 10 Nov 21
Neil and his group were awesome. I had been left in the lurch by a roofer for my fascia metal replacement. I took it upon myself to order the metal thinking (how stupid of me) I might try my hand at putting it on. I am so happy I found Chappell's listing and the great reviews. Well, I am adding one more. The fascia metal installation is perfect. They were a day earlier than scheduled, cleaned up the "pieces", very affordable, and very pleasant people to deal with. Thank you!
Mike Traylor
Mike Traylor
01:03 08 Nov 21
My storage shed needed gutters and was a small job. Neil did an excellent Job. Totally happy with the finished product.
Natalie Alumbaugh
Natalie Alumbaugh
20:01 28 Oct 21
Great experience with Chappell Gutters. Removed old leaking gutters and replaced them with new gutters and gutter cards. Very responsive and quality work. Definitely recommend.
Shara Shanders
Shara Shanders
03:01 22 Oct 21
Best Gutters around!!!
Alex McChristian
Alex McChristian
15:51 21 Oct 21
Neil takes pride in what he does and is incredibly informative. I did feel like he truly wanted to give me the most budget friendly option for my specific situation. I will be using Chappell for all of my gutter services from now on.
John Feigal
John Feigal
23:40 07 Oct 21
Did a great job cleaning and inspecting our gutters in our new home. The crew showed up on time and followed up as promised. Office staff kept us informed and was a pleasure to deal with. Highly recommend.
Joe Stockton
Joe Stockton
15:07 07 Oct 21
Jivette De Jesus
Jivette De Jesus
21:44 06 Oct 21
Great experience! Team was professional and courteous. Customer service was fantastic. They finished our job earlier than expected, with great results. The price was just right! Will call them for future jobs. Thanks!
Judy Coker
Judy Coker
16:52 30 Sep 21
Exceptional customer service and workmanship. Before, during and after repairs and installation.We are in awe of Neil’s athletic ability to scale ladders and his balance. Amazing young man who makes you feel glad you hired his company to work for you. His wife, Hannah, was terrific to work with scheduling and keeping us aware of our job status.
Waylen Bradley
Waylen Bradley
20:14 07 Sep 21
Can't say enough good things about this company! Very professional, easy to work with, superior communication, great price, & just great people!
Bill Hickam
Bill Hickam
18:44 31 Aug 21
We had a clogged gutter and downspout that were hard to access. I had called other gutter services and left messages but received no return calls. When I contacted Chappell, Hannah answered my first call, took the info, gave me an estimate and scheduled an appointment for the next work day. Neil came as scheduled and did a thorough, professional job. We were very pleased with their prompt, friendly service. Will definitely use them for future needs.
Lisa Erik Gurley
Lisa Erik Gurley
15:48 29 Aug 21
Communication is excellent. They work hard to get the job done quickly at a reasonable price!
I used them for some gutter repaur and a few months later needed work done on another house and didnt hesitate to call them first!
Valerie Petrie
Valerie Petrie
18:32 18 Aug 21
Great service and extremely professional!
Jim Pierce
Jim Pierce
22:54 17 Aug 21
Elizabeth Bryant
Elizabeth Bryant
03:53 12 Aug 21
Fantastic staff!! Super fun and friendly people, wouldn’t have anyone else do my gutters!
Karen Meyers
Karen Meyers
19:53 10 Aug 21
Neil & his team at Chappell Gutter did a fantastic job for us! They were timely, dependable & they cleaned up after themselves. Friendly & hardworking, we will be calling them again for any gutter needs we have!
Meredith Blank
Meredith Blank
19:35 07 Aug 21
We had a great experience using Chappell Gutter. Neil is the best! He was able to provide an estimate and make repairs the same day!!
Joel Grasse
Joel Grasse
21:32 04 Aug 21
Jeffrey Courbat
Jeffrey Courbat
20:40 17 Jul 21
Neil and his crew from Chappell Gutter did an excellent job on the installation of my gutters. They arrived on time, finished the install quickly and everything was cleaned up as if they were never there. Gutters look GREAT and work even better with NO leaks. HIGHLY recommend using Chappell Gutter for all your gutter needs. Thanks guys for a great job !!!
V V
V V
20:24 24 Jun 21
I just had the team come out. Great people, very professional, very friendly. The area was cleaned up and you couldn't tell they were even here.My experience was super great and I would recommend them over any other gutter company.Great value, great server and quality, professional work.
Anabel Herbert
Anabel Herbert
18:59 20 Jun 21
Neil was awesome to work with! I got quotes from Chappell and five other gutter companies and they were by far the most professional and had the best price for us. They had to postpone the gutter installation due to unforeseen circumstances, but they were able to reschedule us for a couple days later. They removed and replaced our old gutters and it looks incredible now. Their great communication and responsiveness made the entire process so easy and I would highly recommend them to anyone needing new gutters!
Lacy Mills
Lacy Mills
17:58 10 Jun 21
Very quick and efficient! Also helped explain where we had more build up and how to keep from having gutters blocked in the future. Very professional.
Jared Thornton
Jared Thornton
15:18 31 May 21
Neil and Ashton were great. Responsive and considerate. Cleared out all of my underground gutter drains and helped resolve an issue with their location. Thank you!!
Doug Register
Doug Register
15:32 29 May 21
Neil, Ashton, and Jeremy were awesome guys to work with on our gutter installation! Very curteous, punctual, and high quality work! Thank you again guys! Will recommend them for sure!
pat landers
pat landers
19:02 26 May 21
These guys are great. Quick to reply and quick to get the work done. Extremely polite and clean would not hesitate to recommend to anyone looking for a reliable gutter professional
David
David
16:15 26 May 21
Prompt and dependableMy home needed gutter guards. The team came out and gave a competitive estimate arrived early for the estimate and early for the work. They even worked the installation in a light rain. They appeared very knowledgeable and ethical in our dealings
Eric Knuth
Eric Knuth
14:28 24 May 21
It was a pleasure having these folks do our new gutters. I waited until after a significant rainfall to post an opinion. The changes in drainage worked, and saved a little money.Knowledgeable, honest, a fair price , and pride in their work. Thanks.
Louis Tellez Jr
Louis Tellez Jr
13:41 24 May 21
Hamilton Hickman
Hamilton Hickman
00:59 21 May 21
I would highly recommend this company. Neil was very knowledgeable and personable. Clean-up after gutter cleaning was immaculate.
Vince Hornung
Vince Hornung
23:41 20 May 21
Ronald Edwards
Ronald Edwards
15:54 17 May 21
Great crew who does a professional job at a very reasonable price. 2nd time to use them and will call them again when needed. Thanks Neil.
Eli Efird
Eli Efird
00:43 07 May 21
Savanna Wright
Savanna Wright
02:40 06 May 21
Professional and courteous. Everyone who showed up to install was very professional. They did exceptional work and in a timely manner. Very reasonable price and quick turnaround. Would HIGHLY recommend.
Rhonda Bertalotto
Rhonda Bertalotto
19:10 30 Apr 21
Chappell Gutter is definitely a 5 star+ business. Very pleased with Neil and Jeremy for the work they did. Will have them come back out in December.
Tony Gagliardo
Tony Gagliardo
13:47 29 Apr 21
These guys were great! Honest, fair and extremely professional. Did a great job with gutter cleaning and installing the gutter guard. Highly recommend.
Kimberly
Kimberly
13:47 28 Apr 21
I was so impressed with every aspect of my service from Chappell. Their email/text based estimating, appointment scheduling, and invoicing system is very efficient, and their responsiveness to email was awesome. Neil was able to coordinate approvals from multiple owners in our townhome community and he and his team did a great job. Their work ethic and communication are outstanding!
Kelly Boyd
Kelly Boyd
13:36 12 Apr 21
Communication was excellent! We received a very timely quote which we approved online. The work was completed as scheduled. We were very pleased and would definitely use them again.
Mark Kertok
Mark Kertok
22:17 08 Apr 21
Andrew Goad
Andrew Goad
01:14 25 Mar 21
Neil was informative and very helpful in fixing my downspout. 10/10 would recommend.
Dan Massingill
Dan Massingill
18:41 19 Mar 21
Organized, respectful, honorable guys. Will be calling upon Neil again.
Rick Dhooghe
Rick Dhooghe
19:12 10 Mar 21
Alicia Bedwell
Alicia Bedwell
01:19 09 Mar 21
Neil is very knowledgeable and extremely hard working. He and his team are reliable, proactive, honest and his prices are fair. I would highly recommend this company and plan to use him again in the future.
Franny Fry
Franny Fry
16:29 24 Feb 21
Great experience working with Neil every time I have needed his services.
John Guenther
John Guenther
00:38 19 Feb 21
Great experience. Super fast service. Had to have a gutter repaired same day and he was the only person answering the phone. I will use again in the spring to clean gutters. Highly recommend.
Arlene Timpson Wise
Arlene Timpson Wise
19:38 26 Jan 21
Neil did a great job. He answered all of my questions and was very thorough with the work and the cleanup. I will definitely be using the service again.
Holly VanWinkle
Holly VanWinkle
17:08 29 Dec 20
Professional, personalized service. Highly recommend!
Jim Dobbs
Jim Dobbs
17:11 08 Dec 20
Bruce Beasley
Bruce Beasley
15:17 08 Dec 20
Did a outstanding job. Highly recommended!!
Ben Schmidt
Ben Schmidt
16:43 01 Dec 20
Troy King
Troy King
04:06 25 Nov 20
great service, fast, timely, reliable, and proactive.

will be back in the spring!
Mario Palermo
Mario Palermo
16:11 19 Nov 20
Excellent customer service. Job performed on schedule and completed as expected. Also provided helpful recommendations to prevent any major issues with downspouts in the near future. I highly recommend their services.
Ray Kilmer
Ray Kilmer
17:27 18 Nov 20
I would highly recommend Chappell Gutter Cleaning because I like how they work. They do a great job, are very professional and friendly. I know when they are done it will be done correctly. They are fair and honest and that is why I give them 5 out of 5 stars.

Ray K
Shonna Enzio
Shonna Enzio
16:23 18 Nov 20
Neil and his team are the most professional, kind, trustworthy people. He came to clean the gutters and left a friend. As far as the gutters go, mine were in aweful shape. I had a tree growing out of them. He removed the covers, power washed, and fixed all the missing connections and even cleaned up afterwards. You can not go wrong with Neil!
Gary Epperson
Gary Epperson
15:11 18 Nov 20
Great job. Efficient, reliable and great prices!
Amy Doebele
Amy Doebele
22:57 17 Nov 20
Cleaned up and repaired the gutters. Fast and professional service!
Denise Rodriguez
Denise Rodriguez
03:18 17 Nov 20
Kimberly Steed
Kimberly Steed
15:16 09 Nov 20
Kimberly M
Kimberly M
01:55 02 Nov 20
Scott Holland
Scott Holland
00:21 25 Oct 20
Promo, professional service, with reasonable pricing
Scott Holland
Scott Holland
16:14 22 Oct 20
Great service, very thorough and cleaned the work areas really well.
Erin Parker
Erin Parker
18:45 08 Oct 20
The guys were professional, communicative, on time, super efficient and did awesome work! Will definitely be calling them again.
Leslie Coberly
Leslie Coberly
23:33 05 Oct 20
Steve Lott
Steve Lott
23:19 05 Oct 20
They did a great job, everything looked great. They were able to answer all my questions and got me set up to get it even cheaper in the future. 10/10 definitely recommend.
Paula Scott
Paula Scott
21:35 05 Oct 20
Excellent job of cleaning and maintaining our gutters. We're starting their seasonal cleaning service and are thrilled to be able to hand this hazardous chore to someone that does it so well!
Robert Tampa
Robert Tampa
13:00 03 Oct 20
Elizabeth Zimmer Wilson
Elizabeth Zimmer Wilson
01:37 01 Oct 20
Neil and Hannah were hard-working and so kind to the kids and dogs in my yard while they worked!
Carol Bering Adam
Carol Bering Adam
19:55 03 Sep 20
Prompt, thorough work, reasonably priced. Neil is very friendly and professional.
Ellen Schiro
Ellen Schiro
21:40 01 Sep 20
After searching Google for a gutter cleaning service, my husband and I noticed Gutter Cleaning NWA had a five star rating. After calling Neil at the company, we agree they are truly a five star business. Neil was very professional, knowledgeable, and thoroughly explained what he needed to do to complete the job. He was prompt and worked diligently to completion of the job. His price was very fair. We will definitely call again next year when the gutters need cleaning.
Ralph Williams
Ralph Williams
16:18 09 Aug 20
Great Job. Worked through rain to finish cleaning on time.
Mary Quinlan Hudson
Mary Quinlan Hudson
15:08 02 Aug 20
Very nice and great work good communication
Jean Heckerman
Jean Heckerman
02:39 29 Jul 20
Neil did a very thorough job and put in a good deal of work on my roof that was covered with limbs, gutters that had trees growing out of them and fixed some of the ones that were loose. Best job I've ever had in cleaning the gutters and roof.
Jeff Bailey
Jeff Bailey
22:59 27 Jul 20
Neil does a great job. Highly recommend. He cleaned our 2nd story garage today and did a very thorough job. He arrived on time and is always professional. This was his second job at our place and we will call him when we need gutter cleaning in the future.Also he observed social distancing measures to be respectful.Thanks for great professional work!
Myrna McGee
Myrna McGee
20:45 23 Jul 20
Wow!! What a great young man!!
He promptly scheduled and told me exactly what he would do and gave me an estimate.
He sent me notices of our agreement, and continued sending messages until the work was finished.
He was very thorough, repairing and sealing leaks on the guttering.
Even agreed to come back and seal one leak that was too wet to do today.
He was very affordable— and did an outstanding job.
There is no way you could be disappointed with his work.
I highly recommend him!!
David Knight
David Knight
19:51 16 Jul 20
I saw this add on Facebook that offered services for a google review. Let me say I was skeptical and didn't expect to hear anything. I was wrong. Their response was almost immediate and answered any follow-up questions I had before the service. Along with that, they were very professional anytime we had any communications. Neil did a great job and went above and beyond expectations. I would add another STAR if I could. Thank you!
Sherrie Stough
Sherrie Stough
17:09 16 Jul 20
Very professional young man! Work was amazing and cleaned up afterward to exactly how the yard was. Highly recommend!
Rick Koretoff
Rick Koretoff
14:05 16 Jul 20
Neil did an amazing job cleaning our gutters! The covers were damaged and years of build up were causing our gutters to be gushing waterfalls. He was able to remove the improperly installed covers, dig out the dirt and twigs, and get our gutters flowing again! He also nailed our gutter back in. All the debris was weighing on the gutters and starting to pull out the nails. Highly recommend his services and we will have him out here again to maintain our gutters!
Karen Bailey
Karen Bailey
13:28 15 Jul 20
Excellent service!Very easy communication with the company and arrived right on time. Neil is very professional and did a great job on our gutters. He was also very respectful of us and wore a mask for social distancing during the virus. I highly recommend this company. I will definitely call them the next time I need gutter cleaning service.Thanks for such a great job!
cathy wilmoth
cathy wilmoth
23:43 12 Jul 20
I was very impressed with his timeliness! I usually have to wait. Neal was very polite and wore a mask while speaking with me. He even found an ants nest and cleared that for me. I appreciated how he asked if it was okay to throw the debris in certain areas. We were very happy and will be using his service again!
Zachary Lee
Zachary Lee
18:01 12 Jul 20
Neil was very professional, on time, and did a fantastic job. 100% fully recommend!
Zandra Mangrum
Zandra Mangrum
14:04 12 Jul 20
Neil is very professional. He is friendly and arrives on time. Best bang for your buck in northwest Arkansas!
Hannah Makale
Hannah Makale
01:59 12 Jul 20
Absolutely amazing service!! Neil is punctual and professional. He went above & beyond and he is local!
Brandy Schneider
Brandy Schneider
00:32 12 Jul 20
Highly recommend. Was quick to respond and got right to us. Locally owned.
Carly George
Carly George
22:50 11 Jul 20
Very prompt, detailed, and affordable. Neil did a great job! Highly recommend this business.
Carly Crowder
Carly Crowder
19:36 11 Jul 20
Neil was super knowledgeable, on time, and had great prices. As being a first time home buyer, he was there to answer all questions I had. Highly recommend this business. Can’t wait to use his services again! Thanks so much!
Doug Ross
Doug Ross
19:51 10 Jul 20
Very professional,friendly, inexpensive, and efficient. I was pleased with the finished product, and highly recommend to any other homeowner.
Derrick Cotton
Derrick Cotton
17:21 10 Jul 20
Very detailed very professional amazing job will definitely use in the future
Melissa Schultz
Melissa Schultz
16:32 10 Jul 20
Amazing young man!! On time, personable!! Quick good work and even did a few extra things for me!! I highly recommend!! Great Rates, New business and locals!!
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